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Activity overview

Latest activity by Admin
  • Admin created an article,

    Why do retailers ship with SpeedX?

    Retailers and other companies ship with SpeedX because of our unique solutions to eCommerce last-mile delivery. Focusing on increased delivery speed, predictable pricing, and an improved customer e...

  • Admin created an article,

    How does SpeedX offer better delivery times than national carriers?

    SpeedX uses a delivery model where we have sorting and distribution centers strategically located close to or in some of the most populated cities in the U.S.    This has allowed SpeedX to build a ...

  • Admin created an article,

    Is SpeedX a FedEx / UPS / USPS?

    No, SpeedX is not a part of USPS or a national carrier that is similar to FedEx or UPS.    We are an independent, privately owned last-mile delivery carrier with a hybrid delivery network relying o...

  • Admin created an article,

    Help, I can't find my package!

    We're here to assist you! To check the status of your package, kindly use the tracking button in the top right-hand corner of our website homepage. In addition, you can view the other articles for ...

  • Admin created an article,

    My package is delayed, how do I get help?

    If your shipment has been delayed, please note that we are working to deliver it safely and as soon as possible. If the tracking for your shipment only shows "Labeled" please note that SpeedX has y...

  • Admin created an article,

    What does "Failed Attempt" mean? No one came to my house or building and I was home all day.

    When there is a "Failed Attempt" tracking milestone, it means that your shipment was loaded into one of our delivery vehicles, but we were unable to deliver it to the final destination. This could ...

  • Admin created an article,

    Can I change my delivery address once my shipment has been received by SpeedX?

    For privacy and data security reasons, your retailer will need to approve any changes to the delivery address that you originally provided. Please contact your retailer for further support. 

  • Admin created an article,

    Does SpeedX deliver on the weekends?

    Yes. We deliver to all locations on Saturdays between 8 a.m. and 8 p.m. local time. In select service areas, we also deliver on Sundays between 8 a.m. and 8 p.m. local time. 

  • Admin created an article,

    What do I do if my package is marked as delivered but I can't find it?

    We apologize for any inconvenience caused by not receiving your shipment as indicated.  If your tracking number shows that your shipment was delivered, but you can't find it, please check the follo...

  • Admin created an article,

    How can I track my package?

    Please use the "Tracking" icon in the top right corner of our website homepage.  You will be prompted to enter your tracking ID number in order to view the status of your delivery.