Laura

  • Total activity 42
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Activity overview

Latest activity by Laura
  • Laura created an article,

    How to Update Delivery Instructions for SpeedX Packages

    If you're experiencing issues with your SpeedX package delivery, such as failed delivery attempts or needing to provide additional access information, this guide will help you update your delivery ...

  • Laura created an article,

    Attempted Delivery: Unable to Deliver

    When scanning shows Attempted Delivery: Unable to deliver, this typically means there was a delay in transit and SpeedX could not complete the delivery. This usually means there is nothing wrong wi...

  • Laura created an article,

    Does My Package Need a Signature?

    Most SpeedX packages do not require a signature to deliver. Packages with age restricted items, such as alcohol, may require us to obtain an adult (21+ years old) signature in order to deliver t...

  • Laura created an article,

    How to Request a Refund: A Step-by-Step Guide

    Dealing with a lost or undelivered package can be frustrating, especially when you've been waiting for an important item. If you find yourself in this situation and need to request a refund, follow...

  • Laura created an article,

    How can I return my package?

    If your package has already been delivered, you will need to contact your point of sale in order to return your items. If your package has not been delivered, and you haven't already contacted Spee...

  • Laura created an article,

    Can I file a claim with SpeedX

    SpeedX cannot accept claims from the recipient of a package. You will need to contact your point of sale to file a claim or receive a refund or replacement. If you are a SpeedX shipper with an acco...

  • Laura created an article,

    What holidays does SpeedX observe?

    SpeedX is closed for the following observed holidays.  We will resume normal deliveries on the following business day after the holiday. If your business is closed for any of the below holidays or ...

  • Laura created an article,

    How can I contact SpeedX?

    SpeedX has live chat available between 8am-8pm ET. If your request is received outside those hours we will email you with an update once agents are available.  We do not currently have a phone numb...

  • Laura created an article,

    Can I pickup my package from a SpeedX facility?

    At this time SpeedX does not allow pickups from our facilities. We will need to attempt to deliver your package. If you are able to provide any delivery information to assist us in delivering your ...

  • Laura created an article,

    Delivery Attempt: Delay Due to Weather

    Inclement weather can often delay packages and SpeedX works to make sure every package is delivered as safely as possible.  If weather has delayed your package SpeedX will monitor the situation clo...